Patient Services Administrator Full Time

Patient Services Administrator

Haywards Heath Hospital | Administration | Permanent contract | Full time

Up to £23,887.50 per annum

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Patient Services Administrator in our Haywards Heath Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Patient Services Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department
• Handle appointments bookings and changes
• Co-ordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we’ll take care of what’s important to you.

Nuffield Health Haywards Heath Hospital.

Opened in 1993 and close to the centre of Haywards Heath, the Nuffield Health Haywards Heath Hospital provides a wide range of medical services from minor procedures through to major surgical specialties. With three operating theatres – 1 is laminar flow, comprehensive outpatient facilities including a 3T MRI scanner, an excellent onsite pre-assessment clinic, physiotherapy department and 26 en-suite rooms on the ward.

Ours is a well-planned hospital with a clean, modern environment. We are proud of our consistently high standards of patient care which is delivered by our fantastic team throughout the whole patient journey.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

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