Fitness & Wellbeing Advisor Part Time NEW

Fitness and Wellbeing Advisor

Hogan Lovells | London | Gym | Part Time | Permanent

Salary – £23,046.40 per annum + Personal Training potential
Hours – 32 hours (Varying shifts from 07:00-20:00)

As a Fitness & Wellbeing Advisor at our corporate club, you’ll have a strong background in corporate or commercial fitness. Delivering exceptional customer service, whether interacting and supporting members through gym walks or motivating members in delivering our fitness services or with promotional events, presentations and other activities. Reporting to the Assistant Programme Director, you will proactively want to develop your knowledge and skills, attending training courses as required, in order to strive to be the best in your profession.

You will to do your upmost with passion to hold the One Wellbeing Team Characteristics/Values and team expectations at the heart of your work.

As a Fitness & Wellbeing Advisor (Personal Trainer), you will:

Education

• You’ll have CIMSPA membership. (Essential)
• Level 3 Personal Trainer qualification (Essential)
• Qualifications in Group Exercise and/or Additional qualifications to show professional development. (Essential)
• Special populations specialist qualifications (Desirable)

Experience, Knowledge and Expertise

• A highly professional, level 3 qualified personal trainer (Essential)
• Group exercise instructor (Essential)
• Has a proven experience in effectively designing and managing fitness programmes, both individual and group programmes. (Essential)
• Also has the ability to teach studio Classes. You will be confident delivering an exceptional level of customer service (Essential)
• A proven track record of achieving monthly targets and KPIs (Essential)
• Excellent written and oral skills, you will also show you understand needs analysis, and are able to communicate effectively at all levels. (Essential)
• A proven strong team player who can proactively contribute ideas on a regular basis to improve member satisfaction, performance and client service standards. (Essential)
• Able to manage their required tasks and work load in relation to deadlines and targets. (Essential)
• A strong background in corporate or commercial fitness (Desirable)
• At least 2 years experience in Personal Training (Desirable)
• Marketing and experience in digital promotions (Desirable)
• A track record in driving and developing PT Sessions. (Desirable)
• Confident IT skills – Word and Excel; Gym Manager and knowledge of My Wellness Cloud systems are desirable. (Desirable)

Role Specific Competences

• To deliver all fitness and wellbeing services (including studio and gym floor classes, body composition appointments, member inductions, programmes, challenges, workshops, MSM appts and technique correction and health and wellbeing advice) to an exceptional professional standard.
• To be aware and understand all Health & Safety policies for the facility inc. Site Induction Training, Risk Assessments, Facility Issue Reporting, Accident Reporting, First Aid (Yearly Course), EAP, Data Protection GDPR and attend in-house quarterly medical scenario training – so risks to members and staff are kept to an absolute minimum.
• To keep on top of qualifications, mandatory training and personal development to make sure up to standard and in date.
• To maintain daily cleanliness of the gym equipment and area to required standards of both the client and Nuffield Health, and complete all administration as required for audit compliance inc. operational open/close check of the facility and maintenance.
• To ensure members are aware of all the services and facilities and any future events which would benefit them and support them in sustainable behaviour change goals and requirements.
• To keep accurate, up to date administrative records, in accordance with the on-site policies.
• This includes PT session content and times, open and close procedures, maintenance, repairs reporting and cleaning records.
• To attend weekly Catch-Ups, Team Meetings; Monthly 1-1’s and Annual Performance Reviews and overall work to achieve agreed KPI’s and goals AND To complete weekly/monthly FWA agreed tasks on time and to a high standard
• To support the promotion of the wellbeing facility at all times with an accurate and up to date knowledge of services and future events.
• Able to pick up quickly new IT Systems e.g. Microsoft Teams (Team Updates), Workday (A/L, Pay, Work Time etc.), Microsoft Outlook (Calendars, emails), Gym Manager (Member management system, PT, MSM payments), Microsoft Excel (Service Stats, and Site Service Financials) and XPanel & Soundtrack (Music)
• *You will also have the opportunity to build your Personal Training business outside your FWA hours.

This job profile sets out the current duties of the post that may vary from time to time without changing the character of the job or the level of responsibility entailed. However, all job profiles are regularly reviewed and updated accordingly in line with business needs.

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